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Legal Terms for Malaysia Account Access

betx100 sets out account access, privacy, cookies and eligibility rules in one legal page, with Touch 'n Go, GrabPay, Boost dan FPX records treated as account data.

Malaysia account termsPrivacy and cookie rulesSecurity check processLocal law eligibility
betx100 Legal Terms for Malaysia Account Access
CONTACT PATHS

Legal Contact Routes for Your Account

Legal questions need a clear route, so we separate account help from privacy, data and terms requests.

Terms enquiries Use this route when you need a copy of the account terms, want to understand a clause, or need to ask how local law affects access where you live in Malaysia.
Privacy requests Contact us here when you want to access, correct or remove eligible personal data. We verify the request first so account records are not shared with the wrong person.
Account record checks Send wallet or login record questions through this path. Include dates, payment names such as Touch 'n Go or FPX, and any reference shown on your account page.
DATA CARE

How betx100 Handles Legal Records

Our legal handling covers the full account life cycle: registration, login, wallet activity, cookie choices, security checks and closure requests.

Account data

We store the details you submit during account creation, verification and contact with us.

Cookie use

Cookies help remember session status, language choices and security signals.

Security checks

Login patterns, device markers and wallet activity may be checked when unusual access appears.

Record retention

We keep legal and account records only for the period needed for account management, audit needs, dispute handling or applicable…

Change requests

If your name, mobile number or email needs correction, contact us with proof that matches the account.

Payment references

Touch 'n Go, GrabPay, Boost dan FPX references may be stored with wallet entries.

Legal Questions Before You Join

Before you open an account, read these answers so you know how legal access, personal data, cookies and account changes work. We write the terms for direct use, not legal jargon. If any answer affects your decision, contact us first and wait for a reply before continuing.

Access and eligibility depend on local law and are available where local law permits. You should check your own legal position before opening an account or using any wallet function.

We may keep registration details, contact records, login history, device signals, wallet entries and verification files. These records help us manage the account, answer lawful requests and resolve disputes.

Yes. Send the corrected detail and proof that links you to the account. We may refuse a change if it conflicts with security checks, legal duties or ownership records.

Payment references are linked to wallet activity so we can trace deposits, withdrawals and disputes. We do not publish those records; access is limited to account handling and legal review.

Cookies support login sessions, fraud checks, language settings and basic service measurement. Some cookies are needed to keep your account session active and reduce unauthorised account access.

Contact us with your account ID, registered email or mobile number, and the date range you need. We verify ownership before releasing records or explaining what can be retained.

They may change when our account process, security controls or legal duties change. We post the updated version on this page, and the current terms apply from publication.